Countryroof
Legal & Policy Framework
Effective Date: To be inserted
Website: https://countryroof.com
Jurisdiction: Gurugram, Haryana, India
Part I – Privacy Policy
1. Introduction
Countryroof ("Company", "We", "Us", "Our") operates as an independent real estate advisory and marketing platform in Gurugram and Delhi NCR.
This Privacy Policy governs the collection, processing, storage, and protection of personal data in accordance with the Information Technology Act, 2000 and applicable Indian regulations.
By accessing this website, submitting information, or engaging with our services, you consent to this Policy.
2. Information We Collect
A. Voluntarily Provided Information
- Name
- Email Address
- Phone Number
- Property Preferences
- Budget Range
- Investment Intent
Collected when you:
- Submit inquiry forms
- Request callbacks
- Download brochures
- Schedule site visits
- Communicate via phone, WhatsApp, or email
B. Automatically Collected Information
- IP Address
- Device & Browser Information
- Website Interaction Data
- Cookies & Tracking Data
3. Purpose of Processing
Data is used for:
- Property consultation
- Site visit coordination
- Sharing project information
- Marketing communication
- CRM storage and internal record maintenance
- Legal compliance
Countryroof does not sell personal data.
4. CRM Data Storage
User data may be stored securely in internal CRM systems for operational, compliance, and dispute-resolution purposes.
Data may be retained for a reasonable commercial period unless deletion is legally required.
5. Advertising & Tracking
We use:
- Google Ads
- Meta Ads
- Analytics tools
- Remarketing pixels
By using our website, you consent to tracking for performance measurement and relevant advertisement delivery.
6. Call Recording Disclaimer
Calls made to or received from Countryroof may be recorded for quality assurance, compliance, and dispute resolution.
By continuing communication, users consent to such recording.
7. WhatsApp Communication Consent
By initiating communication via WhatsApp, users consent to receiving project information, promotional updates, and consultation messages.
Countryroof shall not be liable for risks associated with third-party messaging platforms.
8. Data Sharing
Information may be shared with:
- RERA-registered developers
- CRM and analytics providers
- Advertising platforms
- Regulatory authorities if required by law
9. Data Security
Reasonable administrative and technical safeguards are implemented. Absolute security cannot be guaranteed.
10. User Rights
Users may request:
- Access
- Correction
- Deletion (subject to legal retention obligations)
Email: info@countryroof.com
11. Grievance Officer
Grievance Officer
Countryroof
Email: info@countryroof.com
Phone: +91-98737-02365
Response within 30 days.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: info@countryroof.in
- By phone: +91-98737-02365